Privacy Policy | PiedPiper.co.in

Privacy Policy

Effective date: 22 July 2026

Piedpiper Futuristic ("PiedPiper", "Company", "we", "us", or "our") operates the website https://www.piedpiper.co.in/ and provides digital marketing, immersive technology, creative, and integrated marketing support services through the site.piedpiper+1

This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected when visitors use the website, submit enquiries, communicate with the Company, or otherwise interact with its online services.

Who controls the data

The website is operated by Piedpiper Futuristic, a Kolkata-based organisation working in the digital marketing space.piedpiper+1

Contact details published on the website are as follows:

Address: 38/29, B M Roy Road, Kolkata 700008, India.
Email: [email protected], [email protected].
Phone: +91 98318 95256.

Information collected

Depending on how the website is used, the following categories of information may be collected:

Information voluntarily submitted by visitors, such as name, email address, phone number, company details, project requirements, or any other information shared through contact forms, email, WhatsApp, phone calls, or enquiry submissions.
Technical information automatically collected through normal website operation, such as IP address, browser type, device information, referral source, approximate location, pages visited, visit duration, and date and time of access.
Marketing and analytics information, where tools such as website analytics, embedded media, advertising pixels, cookies, or similar technologies are active on the website.
Communication records, including copies of messages, proposals, support requests, and business correspondence sent to or from the Company.

How information is used

Personal information may be used for the following purposes:

To respond to enquiries, schedule consultations, share proposals, and deliver requested services.
To operate, maintain, and improve the website, content, and user experience.
To understand audience behaviour, measure campaign or website performance, and improve digital communication effectiveness.
To send service-related communications, quotations, updates, follow-ups, or other business information relevant to an enquiry or engagement.
To protect the website, prevent misuse, detect security incidents, and enforce legal rights.
To comply with applicable legal, regulatory, tax, accounting, or law-enforcement requirements.

Cookies and similar tools

The website may use cookies, server logs, analytics tools, embedded content, and similar technologies to support core site functions, understand visitor interactions, and improve performance. Visitors can usually manage cookies through their browser settings, including blocking or deleting cookies, although some website features may be affected if cookies are disabled.

If third-party tools such as Google Analytics, Meta Pixel, YouTube embeds, maps, forms, or social media plugins are used on the website, those services may collect information in accordance with their own privacy policies.

Legal basis and consent

Where applicable, information may be processed on one or more of the following grounds:

Consent provided by the visitor.
The need to take steps before entering into a contract or to perform a contract.
Legitimate business interests, including communication, marketing operations, analytics, service improvement, fraud prevention, and website security.
Compliance with legal obligations.

Where consent is required by applicable law, visitors may withdraw consent at any time, subject to lawful processing already undertaken.

Sharing of information

Personal information may be shared only where reasonably necessary, including with:

Employees, consultants, and authorised service providers involved in website operations, analytics, communication, design, hosting, campaign delivery, or technology support.
Professional advisers such as accountants, auditors, insurers, and legal counsel.
Government bodies, regulators, courts, or law-enforcement authorities where disclosure is legally required or necessary to protect rights and safety.
Successors or counterparties in connection with a business restructuring, merger, acquisition, or asset transfer, subject to appropriate confidentiality obligations.

The Company does not sell personal information as part of its normal business operations.

Data retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, manage business relationships, maintain records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

Retention periods may vary depending on the nature of the information, applicable legal requirements, and operational needs.

Data security

Reasonable administrative, technical, and organisational safeguards may be used to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, server, email transmission, or internet-based system can be guaranteed to be completely secure.

Visitors should avoid sending highly sensitive personal or financial information through unsecured channels unless specifically requested through an appropriate secure process.

International processing

Because digital tools, hosting providers, communication platforms, or analytics services may operate from different jurisdictions, personal information may be processed or stored outside the visitor's state, province, or country. By using the website, the visitor acknowledges that such transfers may occur subject to appropriate operational safeguards.

Third-party links and embeds

The website may contain links to third-party websites or embedded services, including social platforms and other external content. The Company is not responsible for the privacy practices, content, or security of third-party services, and visitors should review the relevant policies of those services separately.

Children's privacy

The website is intended for general business and professional use and is not designed for children. Personal information should not knowingly be collected from children without appropriate legal authorisation. If any such information is believed to have been submitted, the Company should be contacted so that appropriate action can be taken.

Visitor rights

Subject to applicable law, individuals may have the right to:

Request access to personal information held about them.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally permissible.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request that marketing communications stop.

To exercise any such rights, a request may be sent using the contact details listed in this policy.

Policy updates

This Privacy Policy may be updated from time to time to reflect legal, technical, or business changes. The latest version should be posted on the website with a revised effective date.

Contact

Questions, requests, or complaints regarding this Privacy Policy or the handling of personal information may be directed to:

PiedPiper Futuristic (OPC) Pvt Ltd
38/29, B M Roy Road
Kolkata 700008, India
Email: [email protected] / [email protected]
Phone: +91 98318 95256